How can we contact Jeweldiva?
You can write to us via the contacts us page on our website.
Do you accept Cash On Delivery ?
No we do NOT do COD (Cash On Delivery).
Do you accept return of items sold ?
We rarely do get this request.
We do accept returns for sale made in the United State (Lower 48 States) with Store/Merchandise credit only.
International Online purchases due to fees related to customs and duties, we regret that items shipped to addresses outside of the United States are not returnable.
How do you ship your items?
Shipments to Customers with in the U.S.
We are pleased to offer free shipping within the United States (Lower 48 States) for online purchases. Generally, we ship within 48 hours of purchase, excluding Sundays and holidays, and provide confirmation and tracking information. We USPS Priority Mail. All orders must be signed for.
Shipments to Customers Outside of the U.S.
For orders placed outside of the USA, our customers will receive an email prior to the order which specifies the added shipping costs.
We advise our customers to include a valid phone number and email ID to avoid any delays in processing.